We’re always looking for ways to give our customers even greater speed, certainty and simplicity every time they choose ModSpace. But to do this we need frequent, honest customer feedback regarding our products and services. We’ve been conducting traditional phone surveys for some time. Now we’re accelerating the process, and making it easier for customers to share their thoughts by using the Rate Us function on The Hub mobile app.
Rate Us lets ModSpace customers give quick feedback on our sales process, deliveries, products, service calls (when applicable) and building returns. Rate Us is faster and easier than traditional phone and online surveys because customers can do it on their time, with a few touches on their smartphone. In fact, it commonly takes less than a minute. When surveys are available, the number of available surveys appear over the Rate Us icon in The Hub. Surveys are available for 30 days.
The Hub mobile app and Rate Us function are available now for customers with lease start dates on or after May 9, 2016. Soon Rate Us will be available to all ModSpace customers.